> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudeval.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Help

> Troubleshoot Cloudeval sign-in, connections, sync, reports, billing, and support requests.

Start with the symptom. Each troubleshooting page explains what the state means, what to verify, and what evidence to include if you contact support.

<Columns cols={2}>
  <Card title="Sign-in and onboarding" icon="log-in" href="/help/sign-in-and-onboarding">
    Fix authentication, account setup, and initial access problems.
  </Card>

  <Card title="Connections and sync" icon="refresh-cw" href="/help/connections-and-sync">
    Diagnose permissions, synchronization, freshness, and source problems.
  </Card>

  <Card title="Reports and billing" icon="file-warning" href="/help/reports-and-billing">
    Understand report readiness, missing output, plans, credits, and billing states.
  </Card>

  <Card title="Contact support" icon="life-buoy" href="/help/contact-support">
    Send the identifiers and timestamps needed to investigate efficiently.
  </Card>
</Columns>

Before sharing logs or screenshots, remove access keys, tokens, tenant identifiers, customer data, and private report content.