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Documentation Index

Fetch the complete documentation index at: https://docs.cloudeval.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Symptom: a report stays pending or fails

Check:
  • whether the project has usable synced or imported data
  • whether the project scope is correct
  • whether your account still has credits for the requested action
If the project itself is incomplete, fixing billing will not help.

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Symptom: cost output looks empty or thin

Possible causes:
  • the project input did not produce enough usable pricing data
  • the region or currency choice is not what you intended
  • the project source itself is incomplete
Start by confirming the project source before you assume the pricing engine is wrong.

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Symptom: I hit a credit limit sooner than expected

Review:
  • your current plan
  • whether you are on a day pass or recurring subscription
  • how many report reruns or sync operations were triggered
The Billing tab is the source of truth for your current entitlement and usage state.

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Symptom: team or enterprise checkout is missing

That is expected today. Team is coming soon, and Enterprise is handled through CloudEval directly rather than in-app checkout.

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Next step

If the issue is still unresolved, send the project name, report type, and timestamp to support.
Last modified on April 26, 2026