I can sign in but keep landing back in onboarding
I can sign in but keep landing back in onboarding
Try this first:If the issue persists, include the callback URL and timestamp in your support request.
1
Finish onboarding
Complete all required onboarding steps before retrying the original destination.
2
Refresh the session
Sign out and back in, then retry the original page.
3
Confirm the account
Make sure you are signing in with the same account you used to start the flow.
I signed in but do not see the expected projects
I signed in but do not see the expected projects
Possible causes:
- You are in the wrong account.
- The projects were shared with a different email.
- Onboarding completed under one identity and later sign-ins used another.
When to escalate
When to escalate
Contact support if:
- the same user is stuck across multiple browsers
- access loops continue after re-authentication
- a known good invite still fails for the intended user